I had a long-overdue trip to the hairdressers on Friday evening and got to show off my new ‘do on Saturday night in town. I’ve done an outfit post below, which also shows off my new hair cut, however I wanted to use this post to highlight my hair salon experience.
I went to Statement hair salon on Drury Street, Dublin for the first time, where I was booked in for a cut and blow-dry. With work finishing at 5.30pm and my appointment being at 6pm I arrived a few minutes early. Or so I thought, because I was told that I was booked in for 5.30pm, not 6pm and that I had missed my slot and therefore the stylist whom I was booked in with and recommended was now busy with another client.
I was really disappointed because I never would have a booked in for 5.30pm, as I only finish work at that time on the other side of town. Perhaps they could have rung or texted me to find out if I was still coming for my appointment?
Customer service also left a lot to be desired – The two women behind the desk were blatantly talking about me behind their hands while I was waiting to see if I could still get the cut and blow dry I was booked in for. This is something I have never experienced anywhere I was a customer.
The only saving grace of my experience in Statement was my replacement hair stylist Noel. He was so friendly and gave me a really lovely hair cut. I would have no problem recommending him as a stylist to anyone, but I can say for certain that I won’t be returning to Statement any time soon.
Blazer – Asos.com
Dress – River Island
Shoes – Asos.com